About ZP Better Together

About ZP Better Together
Bridging 2 Worlds

“What resonates with me the most is how we value culture and community; I am honored to be part of such a dynamic group. We at ZP create leading-edge products and provide an unparalleled customer experience. We are building a bridge that connects us to one another and enhances communication.” 

Sherri's Signature

Diversity and Inclusion

At ZP, central to our mission and our values is a deep and unwavering commitment to creating a more inclusive world.

At ZP, each and every day we:

  • Stand boldly to ensure communications access for the deaf and hard of hearing
  • Strive to create more inclusive workplaces that reflect our diverse communities
  • Build bridges to better connect all of us at home, at work and on the go
  • Embrace our deaf-centric workforce and celebrate their differences and diverse perspectives

 

At ZP, we strive to lead by example:

  • For four consecutive years, ZP has earned top honors as a “Best Place to Work for Disability Inclusion” (2023, 2022, 2021, 2000)
  • In 2023, ZP was recognized by Forbes as one of America’s Best Midsize Employers

 

At ZP, we are working with some of the world’s best-known brands to build more equitable and inclusive workplaces for the deaf and hard of hearing.

DEI, Disability Equality Index, badge for "Best Place To Work For Disability Inclusion"

Our Stand

Better Together

ZP Better Together was uniquely founded as CSDVRS in 2000 by and for the deaf community. We were the very first provider in the United States of video relay service (VRS), a backbone of communications for the deaf and hard of hearing community.

Since then, for nearly a quarter of a century, ZP continues to bring to market the most innovative and trusted technology solutions, and the very best interpreting services, not only for deaf and hard of hearing consumers, but also for some of the biggest companies in the world.

What has never wavered at ZP is our firm belief that every conversation matters — that communications access is a human right — not just for some of us, but for all of us.

Full and equal communications access with family, friends, doctors, employers and colleagues is central to creating a barrier-free and inclusive society.

This is how we make our world better.

This is how we are all better together.

Community

“Every successful individual knows that his or her achievement depends on a community of persons working together.” — Paul Ryan

Every individual is beautifully unique and contributes in their own way. We love to celebrate our diverse community!​

Culture

A way of life of a group of people.

We value the culture of our community and appreciate that we are all connected. We are united by the fact that we all have more in common than we do differences.

ZP Leadership Team

Sherri Turpin

Chief Executive Officer

Bill Billbrough

Chief Information Officer

Chris Estrin

Chief Experience Officer

Melissa Safford

Vice President, Application Systems, Product, and PMO

Zarko Roganovic

Chief Technology Officer

Caryn Diaz Bain

Chief Administrative Officer

Kama Clippard

Director of Corporate Interpeting

Norman Chan

Chief Sales and Marketing Officer

Greg Hlibok

Chief Legal Officer

Michael Osburn

Chief Financial Officer

Tim Rarus

Vice President, Customer Experience

Carlton Reece

Vice President, Marketing

Aaron Wegehaupt

Vice President, Sales Operations

Phil Bravin

Vice President, Product Strategy and Innovation

Fran Cummings

Chief Operations Officer, VI Operations

Greg Camp

Vice President, VI Operations

Tyler Silva

Chief of Staff

Support

To request help or support, please contact our customer experience team at 877.885.3172 or click the “Email us for Support” button below.